求问这个回复是什么意思！！！

今天下午发的邮件，晚上刚刚收到回复。。。跪求Issue！！！！！！！！！！！！！！！！！！！！！！！！！！！！！
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Date/Time Case Opened:	[align="left"]7/23/2014 11:37 PM[/align]
Description:	[align="left"]To Whom It May Concern: My name is XXX. My date of birth is。。。。and the DS-160 No. is 。。。。。. I had my visa interview on 6.27.2014 in Shenyang. I am writing to inquire whether my visa application has been processed. I seek to know the status of my visa application because the plane ticket I got is ANA's. I need to get a transit visa of Japan since I need to stay in Japan for a night. The transit visa requires the students to have American visa first. The transit visa needs about a week to be issued. I have to apply in advance to make sure that I do not miss the plane. I am well aware that you are very busy with the cases of many other applicants during this time period; however, I am hoping and pleading that you might help me out by updating my visa status as soon as possible before I forfeit my chances of being part of the study program. Many thanks for taking the time to read and consider my letter. I am looking forward to your XXX[/align]
Origin:	[align="left"]Email[/align]
Case Reason:	[align="left"]Enquiry about visa status for AA046XXXX[/align]
Public Response:	[align="left"]Dear XXX Thank you for writing to U.S. Visa Service Desk. We understand you are having a hard time regarding your concern. Although visa processing time is typically three working days, processing time for specific cases may vary due to individual circumstances and other special requirements. You can check your visa status at ceac.state.gov, click Check My Visa Status then indicate the DS-160 confirmation number/case number. Sincerely, U.S. Visa Service Desk[/align]

补充内容 (2014-7-24 23:27):
版主能不能把我的个人信息去掉。。。忘记去掉了。。