连续两周查不到OPT 状态

连续两周了状态一直是
Validation Error(s)
You must correct the following error(s) before proceeding:

At this time USCIS cannot provide you with information for your case. Please contact the NCSC 1 (800) 375-5283 for additional information.

5月18号要开始工作。。都不知道现该怎么办了
有相同情况的可以来交流一下吗。
请问有人帮忙想个办法吗