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在捷‌‌‌‍‌‌‍‌‍‌‌‍‌‌‌‌‍‌‍‍‌‌‌‍‍‌‌‌‍‍‍‌蓝航空退票显示这个

jinritejia
400
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Your flight has been cancelled. We were unable to process your refund online but it will be handled by one of our call center agents. If you have any questions, please call 1-800-JETBLUE (538-2583).

他这意思是我收不到退款了吗?

而且之前还有一个航班退了一个多月了说要退还到Travel Bank账户,现在也还是没到账
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