UCSB 网申Education History无法填写

UCSB的网申就差Education History没填了，每次填好了然后Save Institution就会报错 “Sorry, there was an error while saving your data. Please try again. If the error persists, please contact application support at 1point3acres.com”，有没有uu遇到过这个情况啊，有什么解决办法吗。已经发邮件过去了，不知道什么时候能回